Effective 3 September 2026
Information we collect
We collect information you provide when you contact us, request a consultation, apply to join the team or enrol in a programme. This may include your name, contact details, organisation, goals and messages.
How we use it
- Respond to enquiries and recommend suitable services.
- Plan, deliver and improve programmes.
- Manage applications, payments and participant communication.
- Meet legal, accounting and safeguarding obligations.
Sharing and retention
We do not sell personal information. We may use trusted service providers for email, scheduling, payments, course delivery and website operations. We retain information only for as long as reasonably needed for the purpose collected or required by law.
Your choices
You may ask to access, correct or delete personal information we hold, subject to applicable legal and operational requirements.
Contact
Questions may be sent to management@thespeechfactory.org.